Faqs
Online Shopping
If you have ordered a product from Christopolo®, you will receive the order within 3-4 business days.
We will keep you updated on the status of your order from the date of order till dispatch through our “ORDER TRACKING” page. On dispatch of your order, you will receive your shipment and tracking number by email. If you have not received our “DELIVERY CONFIRMATION” email, please contact us through the “CONTACT US” form.
No, we do not charge you for delivery within India.
You can modify/cancel your order by emailing us at “christopolo1@gmail.com” within 12hrs of placing your order, as we aim to maintain quick turnaround times on our order processing, dispatch, and deliveries. We will be able to support your request only if it’s received within the stipulated time frame.
Yes, we are able to gift wrap our purchase with elegant Christopolo® wrapping paper. We understand that our products are popular gift ideas, our packaging and gift wrapping of our product will also include our designer boxes that are attractive. For all gifts, we will not include the bill within the package, but we will email you the bill for future reference.
Yes, if you would like to change your shipping address, you will need to contact us “christopolo1@gmail.com“ within 2 days of placing your order, with the alternative delivery address. We will send you an email reply to confirm this request.
Products
Drop a mail to christopolo1@gmail.com and our team will revert once the product is available.
Apply coupon code to avail discounted rates on all products.
Special Gifts shall be offered to existing customers on their 1st order provided they give 2 men’s referrals and have their account registered at christopolo.com
Payments
We accept visa, Mastercard, Credit, and debit cards as well as net banking transfers.
Our online ordering process is private and secured. The actual payment happens on a secure gateway page that is encrypted, protected, and processed over a secured server.
Cancellation policy
If a customer wishes to cancel the order, he/she can write us on christopolo1@gmail.com or try contacting Customer care: 9619332741 / 9167781189 stating the reason for cancellation of the order